CATEGORY:
Management & Leadership
Conflict Resolution: Dealing with Difficult People
Course Access: Lifetime
Free
Course Overview
Welcome to the Conflict Resolution workshop. Wherever two or more people come together, there is the possibility of conflict at any stage of their cycle working together. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame. Read more…
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