Description

Description

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Designed for

• Managers, Supervisors and leads.
• Teams.

Learning Objectives

By the end of this workshop, you should be able to:
– Understand what communication is.
– Identify ways that communication can happen.
– Identify barriers to communication and how to overcome them.
– Develop their non-verbal and paraverbal communication skills.
– Use the STAR method to speak on the spot.
– Listen actively and effectively.
– Ask good questions.
– Use appreciative inquiry as a communication tool.
– Adeptly converse and network with others.
– Identify and mitigate precipitating factors.
– Establish common ground with others.
– Use “I” messages.

Getting Started
Just to make sure the experience is as smooth as possible we’d like to suggest a couple of things you may or will need to get on with the course:
– While we are happy for anyone to enrol in the course, we suggest that you should be at least managing/leading a team (big or small) or preparing for a role that requires your leadership skills
– Internet connection is a big must
– Readiness to learn, remember this is about you and so you need to be ready to take time to yourself and motivate yourself
– Maybe something to write some notes down or ideas, but don’t worry the course documents can be downloaded at the end of the course for you to review and use at any time

Have fun!