Description
Description
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop, your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees.
Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Designed for
This course is designed for:
– Managers and leaders, Supervisors.
– Those who want to learn how to deal with constructive criticism in the workplace.
– Team leads and team members who have to work together to achieve successful results.
Learning Objectives
– Understand when feedback should take place.
– Learn how to prepare and plan to deliver constructive criticism.
– Determine the appropriate atmosphere in which it should take place.
– Identify the proper steps to be taken during the session.
– Know how emotions and certain actions can negatively impact the effects of the session
– Recognize the importance of setting goals and the method used to set them.
– Uncover the best techniques for following up with the employee after the session
Getting Started
Just to make sure the experience is as smooth as possible we’d like to suggest a couple of things you may or will need to get on with the course:
– While we are happy for anyone to enrol in the course, we suggest that you should be at least managing/leading a team (big or small) or preparing for a role that requires your leadership skills
– Internet connection is a big must
– Readiness to learn, remember this is about you and so you need to be ready to take time to yourself and motivate yourself
– Maybe something to write some notes down or ideas, but don’t worry the course documents can be downloaded at the end of the course for you to review and use at any time
Have fun!
