Description

Description

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit. Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

Designed for

All levels of jobs serving in a front line of customer relationships
– Those who want to understand how to handle sales targets, goals and how to achieve them.
– Those wanting to overcome real sales objectives.

Learning Objectives

With this course you will learn how to:
– Understand the factors that contribute to customer objections.
– Define different objections
– Recognize different strategies to overcome objections
– Identify the real objections
– Find points of interest
– Learn how to deflate objections and close the sale.

Getting Started

Just to make sure the experience is as smooth as possible we’d like to suggest a couple of things you may or will need to get on with the course:
– While we are happy for anyone to enroll in the course, we suggest that you should be at least managing/leading a team (big or small) or preparing for a role that requires your leadership skills
– Internet connection is a big must
– Readiness to learn, remember this is about you and so you need to be ready to take time to yourself and motivate yourself
– Maybe something to write some notes down or ideas, but don’t worry the course documents can be downloaded at the end of the course for you to review and use at any time

Have fun!