Description

We live in a knowledge-based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it.
It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.
Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment. This workshop will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career and provide a great skill in your everyday life.

Managers and leaders.

• Those who work in a fast paced environment and need to make quick decisions in their role.
• Those of want to master information overload and producing results.

Learning Objectives

By the end of this workshop, you should be able to:

•   Understand the components of critical thinking.
•   Recognize how attitude affects customer service.
•   Utilize non-linear thinking.
•   Use logical thinking.
•   Recognize what it means to be a critical thinker.
•   Evaluate information using critical thinking skills.
•   Identify the benefits of critical thinking .
•   Revise perspective, when necessary.
•   Comprehend problem solving abilities.

Getting Started

Just to make sure the experience is as smooth as possible we’d like to suggest a couple of things you may or will need to get on with the course:

• While we are happy for anyone to enrol in the course, we suggest that you should be at least managing/leading a team (big or small) or preparing for a role that requires your leadership skills
• Internet connection is a big must
• Readiness to learn, remember this is about you and so you need to be ready to take time to yourself and motivate yourself
• Maybe something to write some notes down or ideas, but don’t worry the course documents can be downloaded at the end of the course for you to review and use at any time

Have fun!

The Journey

Components of Critical Thinking

What’s in it for me: Learn about applying reasoning, open mindedness analysis and using login in critical thinking.

Video:1             Exercises: 1                Case Study: 1              Review Questions:1

Non-Linear Thinking

What’s in it for me: Learn about how to step out of your comfort zone and rather than jumping to obvious conclusions, expect and initiate change; and be ready to adapt to change.

Video:1             Exercises: 1                Case Study: 1              Review Questions:1

Logical Thinking

What’s in it for me: Learn how to ask the right questions and organize the data you get to draw the best conclusions from effective information evaluation.

Video:1             Exercises: 1                  Case Study: 1              Review Questions:1

Critical Thinkers, the necessary skills

What’s in it for me: Learn to adopt those essential qualities for being a critical thinker: active listening, be curious, be disciplined and be humble.

Video:1             Exercises: 1                Case Study: 1              Review Questions:1

Critical Thinkers, beyond the surface

What’s in it for me: Learn to see the big picture beyond the surface with clear objectivity. Step into self-awareness to express your emotions wisely.

Video:1             Exercises: 1                 Case Study: 1              Review Questions:1

Evaluating the Information

What’s in it for me: Learn how to evaluate information by asking clarifying questions and making non-bias assumptions. Learn to use SWOT analysis in critical thinking.

Video:1             Exercises: 1                 Case Study: 1              Review Questions:1

Benefits of Critical Thinking

What’s in it for me: We will discuss the benefits of critical thinking such as increase persuasion and emotional intelligence; enable better communication and problem solving.

Video:1             Exercises: 1                  Case Study: 1              Review Questions:1

Changing Your Perspective

What’s in it for me: Know the limitations of your point of view and learn to consider others’ viewpoints. Beware of the influences on bias and learn how to analyze new information when it arrives.

Video:1             Exercises: 1                  Case Study: 1              Review Questions:1

Problem Solving

What’s in it for me: Learn to identify inconsistencies and the need to ask why. Know when to trust your instincts and evaluate all the possible solutions.

Video:1             Exercises: 1                  Case Study: 1              Review Questions:1

Putting It All Together, skills, reflection and case study

What’s in it for me: Learn how to retain your new skills, reflect and learn from mistakes. Always ask questions and practice your critical thinking often to internalize the skills.

Video:1             Exercises: 1                 Case Study: 1              Review Questions:1

Closing up the course

What’s in it for me: You’ve done it, well done! But don’t stop here. Let’s summarize all you have learnt and remember knowledge is no good kept in a cupboard. Implement what you have learnt, try the tools and see the outcome until you find a combination that works for you! Congratulations we know you got what it takes to make a great leader!

Video:1             Exercises: 1                  Case Study: 1              Review Questions:1