While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least. The Generation Gaps workshop will help participants understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. Both the young and the older worker will have many ideas to offer, which will help the organization thrive in the marketplace.<\/p>\n
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Designed for:<\/b><\/p>\n
Managers, Supervisors and leaders managing across various levels of staff and\/or across generations<\/p>\n
Companies and Teams with multi-generational staff<\/p>\n
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Learning Objectives<\/b><\/p>\n
By the end of this workshop, you should be able to:<\/p>\n
The history of generation gaps.<\/p>\n
What are traditionalists?<\/p>\n
What are baby boomers?<\/p>\n
What are Generation Xers?<\/p>\n
What are Generation Yers?<\/p>\n
Differences between each type of generation.<\/p>\n
Finding common ground among the generations.<\/p>\n
Conflict management.<\/p>\n
Leveraging the benefits of generation gaps at work.<\/p>\n
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Getting Started<\/b><\/p>\n
Just to make sure the experience is as smooth as possible we\u2019d like to suggest a couple of things you may or will need to get on with the course:<\/p>\n
While we are happy for anyone to enroll in the course, we suggest that you should be at least managing\/leading a team (big or small) or preparing for a role that requires your leadership skills<\/p>\n
Internet connection is a big must<\/p>\n
Readiness to learn, remember this is about you and so you need to be ready to take time to yourself and motivate yourself<\/p>\n
Maybe something to write some notes down or ideas, but don\u2019t worry the course documents can be downloaded at the end of the course for you to review and use at any time<\/p>\n
Have fun!<\/p>\n
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The Course Outline<\/b><\/p>\n
\u00a0History of\u00a0Generations<\/b><\/p>\n
What\u2019s in it for me:<\/i>\u00a0This section covers the various generations that exist in the workplace, what defines a generation and what this means in a workplace.<\/p>\n
Videos: 6\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Self Assessment: 3\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Checklist: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
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\u00a0What is a Traditionalist?<\/b><\/p>\n
What\u2019s in it for me<\/i>:\u00a0Learn about the backgrounds of the Traditionalist generation, their character and their working style.<\/p>\n
Videos: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Self Assessment: 0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Checklist: 0\u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
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\u00a0What is a Baby Boomer?\u00a0<\/b><\/p>\n
What\u2019s in it for me:<\/i>\u00a0Learn about the Baby Boomer background, their character and their working style.<\/p>\n
Videos: 16\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Self Assessment: 4\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Checklist: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
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\u00a0What is a Generation X?\u00a0<\/b><\/p>\n
What\u2019s in it for me:<\/i>\u00a0Learn about GenX\u2019s background, their character and their working style.<\/p>\n
Videos: 16\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Self Assessment: 4\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Check list: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
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\u00a0What is a Generation Y?\u00a0<\/b><\/p>\n
What\u2019s in it for me<\/i>:\u00a0Learn about GenYs background, their character and their working style.<\/p>\n
Videos: 16\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Self Assessment: 4\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Checklist: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
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\u00a0Differentiation\u00a0<\/b><\/p>\n
What\u2019s in it for me<\/i>:\u00a0We discuss the differentiation between the background, attitude, working style and life experience of each of the generations.<\/p>\n
Videos: 16\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Self Assessment: 4\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Checklist: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
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\u00a0Finding Common Ground\u00a0<\/b><\/p>\n
What\u2019s in it for me:<\/i>\u00a0Communication across generations is the key to success. Learn how to adopt a communication style, by creating an affinity group and sharing knowledge.<\/p>\n
Videos: 16\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Self Assessment: 4\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Checklist: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
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\u00a0Conflict Management (I)\u00a0<\/b><\/p>\n
What\u2019s in it for me:<\/i>\u00a0We discuss how a younger boss can manage older workers. Learn about how to avoid turnovers with a retention plan and how to break down the stereotypes.<\/p>\n
Videos: 16\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Self Assessment: 4\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Check list: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
<\/p>\n
\u00a0Conflict Management (II)\u00a0<\/b><\/p>\n
What\u2019s in it for me:<\/i>\u00a0Embrace the hot zone and learn to treat each other as a peer. Create a succession plan for generational teams.<\/p>\n
Videos: 16\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Self Assessment: 4\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0 Check list: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 1<\/p>\n
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\u00a0The Power of 4<\/b><\/p>\n
What\u2019s in it for me:<\/i>\u00a0We discuss the benefits of generation gaps. How to learn from each other and embracing the unfamiliar.<\/p>\n
Videos: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Self Assessment: 0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Check list: 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exercise: 0<\/p>\n
<\/p>\n
\u00a0Closing up the\u00a0course<\/b><\/p>\n
What\u2019s in it for me:<\/i> You\u2019ve done it, well done! But don\u2019t stop here. Let\u2019s summarize all you have learnt and remember knowledge is no good kept in a cupboard. Implement what you have learnt, try the tools and see the outcome until you find a combination that works for you! Congratulations we know you got what it takes to make a great leader!<\/p>\n
Case Study: 1 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 Review Questions:1<\/p>\n","protected":false},"excerpt":{"rendered":"
The workplace can present challenges to management in terms of handling the different generations present. This course outlines all areas of dealing with Generation Gaps<\/p>\n","protected":false},"featured_media":842,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":""},"product_cat":[33],"product_tag":[48],"class_list":{"0":"post-541","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-humanresources","7":"product_tag-generation-gaps","9":"first","10":"instock","11":"sale","12":"downloadable","13":"virtual","14":"purchasable","15":"product-type-simple"},"acf":[],"yoast_head":"\n